Burnout, employee engagement, and changing organizational contexts in VA primary care during the early COVID-19 pandemic

Table 1 Average burnout and turnover intent for VA primary care HCWs from 2017–20 AES

Year	Response rate (VA-wide)	Burnout (% EE or DP > = once a week or more)	n/d	Turnover Intent (%, 1 year)	n/d
2017	59.5	41.6	6170/14825	33.0	4821/14623
2018	61.6	35.7	5781/16201	34.5	5720/16649
2019	63.9	35.4	6191/17504	34.3	6177/18017
2020	69.4	37.2	7320/19680	30.6	6096/19894

Abbreviations: AES All Employee Survey, d denominator who answered question, DP depersonalization, EE emotional exhaustion, n numerator who responded to question affirmatively, VA Veterans Health Administration

ISSN: 1472-6963