Skip to main content

Table 2 Individual characteristics (n = 19,894)

From: Burnout, employee engagement, and changing organizational contexts in VA primary care during the early COVID-19 pandemic

Characteristic

n

%

Professional role

 Provider (MD/DO, NP, PA)

4,851

24.4

 RN

6,635

33.4

 Clinical associate

5,877

29.5

 Administrative associate

2,531

12.7

Gender

 Male

4,544

22.8

 Female

14,824

74.5

 Unknown

526

2.6

Race

 White

11,241

56.5

 Black or African American

4,199

21.1

 Asian

2,216

11.1

 American Indian or Alaskan Native

490

2.5

 Native Hawaiian or other Pacific Island

381

1.9

 Unknown

1,367

6.9

Ethnicity

 Non-Hispanic

15,680

78.8

 Hispanic

1,796

9.0

 Unknown

2,418

12.2

Age

 29 and under

684

3.4

 30–49

9,028

45.4

 50 + 

9,534

47.9

 Unknown

648

3.3

VA tenure

 Less than 2 years

4,494

22.6

 Between 2 and 10 years

8,841

44.4

 Between 10 and 20 years

4,477

22.5

 More than 20 years

1,624

8.2

 Unknown

458

2.3

Supervisor status

 No

14,143

71.1

 Yes

5,445

27.4

 Unknown

306

1.5

High employee engagement (mostly agree or strongly agree on four items)

 No

12,005

60.3

 Yes

7,889

39.7

High EE or DP burnout (once a week or more for either)

 No

12,360

62.1

 Yes

7,320

36.8

 Unknown

214

1.1

High EE burnout (once a week or more)

 No

12,801

64.4

 Yes

6,798

34.2

 Unknown

295

1.5

High DP burnout (once a week or more)

 No

14,288

71.8

 Yes

5,285

26.6

 Unknown

321

1.6

Turnover intent in next year

 No

13,798

69.4

 Yes

6,096

30.6

Reasonable workload (agree or strongly agree)

 No

8,467

42.6

 Yes

11,427

57.4

Supervisor listening (agree or strongly agree)

 No

5,043

25.4

 Yes

14,851

74.7

Supervisor respect (agree or strongly agree)

 No

3,818

19.2

 Yes

16,076

80.8

Supervisor trust (agree or strongly agree)

 No

5,789

29.1

 Yes

14,105

70.9

Workgroup cooperation (agree or strongly agree)

 No

5,443

27.4

 Yes

14,451

72.6

Workgroup competency (agree or strongly agree)

 No

4,485

22.5

 Yes

15,409

77.5

Workgroup collaboration (agree or strongly agree)

 No

7,642

38.4

 Yes

12,252

61.6

  1. All data from 2020
  2. Abbreviations: DO Doctor of Osteopathy, DP depersonalization, EE emotional exhaustion, MD Doctor of Medicine, RN registered nurse, VA Veterans Health Administration