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Table 3 Healthcare system characteristics (n = 139)

From: Burnout, employee engagement, and changing organizational contexts in VA primary care during the early COVID-19 pandemic

Characteristic

M

SD

Range

Healthcare system PC visits conducted virtually

29%

21%

0–76%

2020 healthcare system-level high burnout (EE or DP)

31%

3%

24–40%

2020 healthcare system-level turnover intent

31%

3%

22–40%

2019 healthcare system-level high burnout (EE or DP)

31%

3%

24–41%

2019 healthcare system-level turnover intent

35%

3%

26–44%

Healthcare system COVID-19 deaths per 1000 unique patients

0.46

0.52

0.0–3.65

Healthcare system COVID-19 tests per 1000 unique patients

56.1

46.9

9.2–471.7

 

N

%

 

Healthcare system COVID-19 death rate terciles

 Lowest tercile (0–0.27 deaths per 1000 unique patients)

59

42.6

 

 Middle tercile (0.27–0.69 deaths per 1000 unique patients)

58

41.7

 

 Highest tercile (0.69–3.65 deaths per 1000 unique patients)

22

15.8

 

Healthcare system COVID-19 test quartiles

 Lowest quartile (9.2–38.7 tests per 1000 unique patients)

47

33.8

 

 2nd quartile (38.9–47.6 tests per 1000 unique patients)

30

21.6

 

 3rd quartile (47.8–61.4 tests per 1000 unique patients)

27

19.4

 

 Highest quartile (65.2–471.7 tests per 1000 unique patients)

35

25.2

 

Healthcare system complexity

 1 (most complex)

92

61.2

 

 2

20

14.4

 

 3 (least complex)

27

19.4

 
  1. All data from 2020, except 2019 burnout and turnover intent data
  2. Abbreviations: DP depersonalization, EE emotional exhaustion, M mean, PC primary care, SD standard deviation