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Table 4 Odds of burnout and turnover intent by healthcare system and individual characteristics

From: Burnout, employee engagement, and changing organizational contexts in VA primary care during the early COVID-19 pandemic

 

EE or DP burnout

Turnover intent

 

n = 16,191 in 139 healthcare systems

n = 16,333 in 139 healthcare systems

Characteristic

OR

95% CI

OR

95% CI

High employee engagement

 No

Ref

 

Ref

 

 Yes

0.57*

0.52–0.63

0.62*

0.57–0.68

Reasonable workload

 No

Ref

 

Ref

 

 Yes

0.26*

0.24–0.28

0.54*

0.50–0.58

Supervisor listening

 No

Ref

 

Ref

 

 Yes

0.91

0.78–1.06

0.83*

0.73–0.95

Supervisor respect

 No

Ref

 

Ref

 

 Yes

1.04

0.89–1.21

0.85*

0.74–0.98

Supervisor trust

 No

Ref

 

Ref

 

 Yes

0.71*

0.62–0.82

0.69*

0.62–0.78

Workgroup cooperation

 No

Ref

 

Ref

 

 Yes

0.78*

0.72–0.85

0.77*

0.69–0.85

Workgroup competency

 No

Ref

 

Ref

 

 Yes

0.82*

0.74–0.91

0.78*

0.69–0.87

Workgroup collaboration

 No

Ref

 

Ref

 

 Yes

0.74*

0.67–0.80

0.77*

0.70–0.85

 2019 healthcare system-level high burnout (EE or DP)

6.75*

1.47–30.94

–

–

 2019 healthcare system-level high turnover intent

–

–

2.93

0.59–14.50

Healthcare system COVID-19 death terciles

 Lowest third (0–0.27 deaths per 1000 unique patients)

Ref

 

Ref

 

 Middle third (0.27–0.69 deaths per 1000 unique patients)

0.99

0.91–1.07

0.92

0.83–1.02

 Highest third (0.69–3.65 deaths per 1000 unique patients)

0.91

0.81–1.03

0.84*

0.72–0.98

Healthcare system COVID-19 test quartiles

 Lowest quartile (9.2–38.7 tests per 1000 unique patients)

Ref

 

Ref

 

 2nd quartile (38.9–47.6 tests per 1000 unique patients)

0.99

0.90–1.10

1.03

0.90–1.18

 3rd quartile (47.8–61.4 tests per 1000 unique patients)

0.92

0.82–1.02

0.97

0.84–1.13

 Highest quartile (65.2–471.7 tests per 1000 unique patients)

0.91

0.79–1.05

0.98

0.86–1.13

 Healthcare system proportion of virtual PC visits per all visits

1.00

0.83–1.22

0.86

0.70–1.05

Healthcare system complexity

 1

Ref

 

Ref

 

 2

0.99

0.85–1.14

0.92

0.76–1.11

 3

1.01

0.89–1.16

0.97

0.83–1.12

Professional role

 Provider (MD/DO, NP, PA)

Ref

 

Ref

 

 RN

0.72*

0.64–0.79

1.27*

1.14–1.41

 Clinical associate

0.71*

0.63–0.80

1.12

1.00–1.25

 Administrative associate

0.87*

0.76–0.99

2.23*

1.93–2.57

Gender

 Male

Ref

 

Ref

 

 Female

1.00

0.92–1.08

0.75*

0.69–0.81

Race

 White

Ref

 

Ref

 

 Black or African American

0.80*

0.73–0.88

1.11*

1.01–1.22

 Asian

0.87*

0.76–0.99

0.80*

0.69–0.93

 American Indian or Alaskan Native

0.87

0.68–1.11

0.90

0.70–1.15

 Native Hawaiian or other Pacific Island

1.13

0.88–1.46

1.44*

1.12–1.86

Ethnicity

 Non-Hispanic

Ref

 

Ref

 

 Hispanic

1.10

0.94–1.29

1.04

0.91–1.18

Age

 29 and under

Ref

 

Ref

 

 30–49

0.72*

0.60–0.86

0.80*

0.67–0.96

 50 + 

0.52*

0.43–0.63

0.74*

0.61–0.89

VA tenure

 Less than 2 years

Ref

 

Ref

 

 Between 2 and 10 years

1.60*

1.46–1.77

1.29*

1.16–1.44

 Between 10 and 20 years

1.77*

1.57–1.99

1.30*

1.14–1.47

 More than 20 years

1.81*

1.52–2.15

1.68*

1.44–1.97

Supervisor status

 No

Ref

   

 Yes

1.18*

1.08–1.29

1.12*

1.02–1.22

  1. * = p < 0.05; All data from 2020, except 2019 burnout and turnover intent data
  2. Abbreviations: CI confidence interval, DO Doctor of Osteopathy, DP depersonalization, EE emotional exhaustion, MD Doctor of Medicine, OR odds ratios, Ref reference category, RN registered nurse, VA Veterans Health Administration