| EE or DP burnout | Turnover intent | ||
---|---|---|---|---|
 | n = 16,191 in 139 healthcare systems | n = 16,333 in 139 healthcare systems | ||
Characteristic | OR | 95% CI | OR | 95% CI |
High employee engagement | ||||
 No | Ref |  | Ref |  |
 Yes | 0.57* | 0.52–0.63 | 0.62* | 0.57–0.68 |
Reasonable workload | ||||
 No | Ref |  | Ref |  |
 Yes | 0.26* | 0.24–0.28 | 0.54* | 0.50–0.58 |
Supervisor listening | ||||
 No | Ref |  | Ref |  |
 Yes | 0.91 | 0.78–1.06 | 0.83* | 0.73–0.95 |
Supervisor respect | ||||
 No | Ref |  | Ref |  |
 Yes | 1.04 | 0.89–1.21 | 0.85* | 0.74–0.98 |
Supervisor trust | ||||
 No | Ref |  | Ref |  |
 Yes | 0.71* | 0.62–0.82 | 0.69* | 0.62–0.78 |
Workgroup cooperation | ||||
 No | Ref |  | Ref |  |
 Yes | 0.78* | 0.72–0.85 | 0.77* | 0.69–0.85 |
Workgroup competency | ||||
 No | Ref |  | Ref |  |
 Yes | 0.82* | 0.74–0.91 | 0.78* | 0.69–0.87 |
Workgroup collaboration | ||||
 No | Ref |  | Ref |  |
 Yes | 0.74* | 0.67–0.80 | 0.77* | 0.70–0.85 |
 2019 healthcare system-level high burnout (EE or DP) | 6.75* | 1.47–30.94 | – | – |
 2019 healthcare system-level high turnover intent | – | – | 2.93 | 0.59–14.50 |
Healthcare system COVID-19 death terciles | ||||
 Lowest third (0–0.27 deaths per 1000 unique patients) | Ref |  | Ref |  |
 Middle third (0.27–0.69 deaths per 1000 unique patients) | 0.99 | 0.91–1.07 | 0.92 | 0.83–1.02 |
 Highest third (0.69–3.65 deaths per 1000 unique patients) | 0.91 | 0.81–1.03 | 0.84* | 0.72–0.98 |
Healthcare system COVID-19 test quartiles | ||||
 Lowest quartile (9.2–38.7 tests per 1000 unique patients) | Ref |  | Ref |  |
 2nd quartile (38.9–47.6 tests per 1000 unique patients) | 0.99 | 0.90–1.10 | 1.03 | 0.90–1.18 |
 3rd quartile (47.8–61.4 tests per 1000 unique patients) | 0.92 | 0.82–1.02 | 0.97 | 0.84–1.13 |
 Highest quartile (65.2–471.7 tests per 1000 unique patients) | 0.91 | 0.79–1.05 | 0.98 | 0.86–1.13 |
 Healthcare system proportion of virtual PC visits per all visits | 1.00 | 0.83–1.22 | 0.86 | 0.70–1.05 |
Healthcare system complexity | ||||
 1 | Ref |  | Ref |  |
 2 | 0.99 | 0.85–1.14 | 0.92 | 0.76–1.11 |
 3 | 1.01 | 0.89–1.16 | 0.97 | 0.83–1.12 |
Professional role | ||||
 Provider (MD/DO, NP, PA) | Ref |  | Ref |  |
 RN | 0.72* | 0.64–0.79 | 1.27* | 1.14–1.41 |
 Clinical associate | 0.71* | 0.63–0.80 | 1.12 | 1.00–1.25 |
 Administrative associate | 0.87* | 0.76–0.99 | 2.23* | 1.93–2.57 |
Gender | ||||
 Male | Ref |  | Ref |  |
 Female | 1.00 | 0.92–1.08 | 0.75* | 0.69–0.81 |
Race | ||||
 White | Ref |  | Ref |  |
 Black or African American | 0.80* | 0.73–0.88 | 1.11* | 1.01–1.22 |
 Asian | 0.87* | 0.76–0.99 | 0.80* | 0.69–0.93 |
 American Indian or Alaskan Native | 0.87 | 0.68–1.11 | 0.90 | 0.70–1.15 |
 Native Hawaiian or other Pacific Island | 1.13 | 0.88–1.46 | 1.44* | 1.12–1.86 |
Ethnicity | ||||
 Non-Hispanic | Ref |  | Ref |  |
 Hispanic | 1.10 | 0.94–1.29 | 1.04 | 0.91–1.18 |
Age | ||||
 29 and under | Ref |  | Ref |  |
 30–49 | 0.72* | 0.60–0.86 | 0.80* | 0.67–0.96 |
 50 +  | 0.52* | 0.43–0.63 | 0.74* | 0.61–0.89 |
VA tenure | ||||
 Less than 2 years | Ref |  | Ref |  |
 Between 2 and 10 years | 1.60* | 1.46–1.77 | 1.29* | 1.16–1.44 |
 Between 10 and 20 years | 1.77* | 1.57–1.99 | 1.30* | 1.14–1.47 |
 More than 20 years | 1.81* | 1.52–2.15 | 1.68* | 1.44–1.97 |
Supervisor status | ||||
 No | Ref |  |  |  |
 Yes | 1.18* | 1.08–1.29 | 1.12* | 1.02–1.22 |