Table 8 Identified quality indicators organized using the WFOT Quality Indicator Framework

Appropriateness:

Right service, person, place, time

Sustainability:

Access to resources without compromising future availability

Accessibility:

Ease in obtaining services

Efficiency:

Use of resources for maximum results

NICE indicator list (UK)

QIPOH indicator list (CAN)

MIPS process indicators (USA)

Effectiveness:

Evidence-informed services for those who benefit

Goal Attainment Scale (CH)

MIPS outcome indicators (USA)

Section GG Self-Care and Mobility Items (USA)

Person-Centerdness:

Experiences of receiving service

Patient Reported Experience Measure (NL)

Safety:

Reduction of risk and avoidance of harm