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Table 2 Description of implementation strategies and processes

From: A realist review of factors critical for the implementation of eHealth in chronic disease management

Implementation Strategy/Process

Description [63]

Engage users

Involving, preparing, and intervening with patients and the market to involve them and increase demand for clinical innovation

Use evaluative and iterative strategies

Planning and conducting the implementation process, including activities such as planning, assessing for readiness, identifying barriers and facilitators, evaluating performance and progress, and providing audit and feedback

Change infrastructure

Changing external structures such as legislation models, as well as internal conditions such as facilities and equipment

Adapt and tailor to the context

Tailoring the innovation to meet local needs and tailoring the implementation strategies toward the identified barriers and facilitators

Develop stakeholder interrelationships

Involving relevant internal and external stakeholders to support and move the implementation process forward

Use financial strategies

Changing the patient billing systems, fee structures, reimbursement policies, research funding, and clinician incentives

Support clinicians

Supporting clinical staff performance

Provide interactive assistance

Supporting implementation issues

Train and educate stakeholders

Providing written and oral training