Table 12 Comparison of mean (SD) confidence ratings provided by Distress Brief Intervention Level 1 and Level 2 staff immediately before and after training completion

Distress Brief Intervention Level 1 staff (N = 335):

How confident do you feel in your knowledge/skills:

…understanding distress and contributory factors?

6.10 (2.21)

8.46 (1.36)

21.38***

…providing a brief compassionate frontline response to someone in distress?

6.59 (2.21)

8.53 (1.34)

17.83***

…referring an eligible person in distress to the DBI Level 2 service?

3.70 (2.80)

8.36 (1.68)

29.91***

…awareness of DBI Level 2 support and its benefits for a person in distress?

3.45 (2.68)

8.46 (1.51)

33.0***

Distress Brief Intervention Level 2 staff (N = 53):

How confident do you feel:

…about delivering Distress Brief Intervention?

6.11 (1.93)

8.65 (1.13)

9.86***