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Table 7 Examples of change objectives, theoretical methods and practical applications for programme outcome: Distress Brief Intervention Level 2 practitioners have the skills and competencies to deliver a Level 2 intervention

From: Development of a national Distress Brief Intervention: a multi-agency service to provide connected, compassionate support for people in distress

Change objectives

Theoretical methods

Practical applications

Understand how to respond appropriately to a referral within 24 hours

Instruction on how to perform a behaviour

Problem solving

Provide and discuss Standard Operating Procedures booklet, including ‘what if’ scenarios

Understands and acknowledges the ambivalence that the person referred following distress may feel about their actions and behaviour

Uses basic motivational interviewing skills (e.g. OARS) to support Distress Brief Intervention interactions

Is able to adapt to and roll with resistance during Distress Brief Intervention contacts

Provides regular feedback and summaries to structure Distress Brief Intervention contacts and transition to other components of the Distress Brief Intervention

Encourages personal responsibility

Provide information about behaviour-health link

Provide information about health and emotional consequences

Instruction on how to perform a behaviour

Demonstration of the behaviour

Behavioural practice/rehearsal

60 min e-learning module ‘Foundations of Motivational Interviewing’

Facilitator-led introduction to motivation and motivational interviewing techniques, as well as Distress Brief Intervention Toolkit resources: Decisional Balance, Importance and Confidence Rulers, Aide Memoir

Role play activity: small groups engage in scripted role play of an interaction between the person in distress and practitioner and identify use of motivational interviewing techniques: Open questions, Affirmations, Reflective listening Summaries

Practice activity: encourage weighing pros and cons, as well as importance and confidence, of a change in personal behaviour using Decisional Balance and Importance and Confidence Rulers Toolkit resources.

Understands the relevance of a cognitive behavioural approach to distress

Support a person referred following distress to explore interrelated thoughts and behaviours relevant to their distress

Uses appropriate materials or tools to support a person referred following distress to understand and address unhelpful (i) thoughts, (ii) behaviours

Provide information about behaviour-health link

Provide information about health and emotional consequences

Instruction on how to perform a behaviour

Demonstration of the behaviour

Behavioural practice/rehearsal

Facilitator-led introduction to cognitive behavioural approaches and Distress Brief Intervention Toolkit resources: What are my triggers and situations?; Problem-solving and Action Planning; Goal Setting; How is my mood at the moment?; Self-monitoring; If-Then Coping Plans

Role play activity: small groups roleplay a scenario between a person in distress and practitioner and practice skills and techniques, including toolkit resources.

Identify relevant methods and techniques of behaviour change to support the objectives of the individual referred following distress

Adapt and communicate behaviour change strategies to the needs of the individual referred following distress

Review and assess progress throughout

Provide information about behaviour-health link

Provide information about health and emotional consequences

Instruction on how to perform a behaviour

Demonstration of the behaviour

Behavioural practice/rehearsal

Facilitator-led introduction to behaviour change and maintenance principles and techniques, with Distress Brief Intervention Toolkit resources: Problem-solving and Action Planning; Goal Setting; Self-monitoring; If-Then Coping Plans

Role play activity: small groups roleplay a scenario between a person in distress and practitioner and practice skills and techniques, including toolkit resources.