Table 1 Interview guide on hospital food and meal improvement initiatives: developed to capture the implementation process sequentially
INTRODUCTORY QUESTION I have asked you for this interview because of your ongoing… Would you like to tell us a little more about what you do? Examples of follow-up question for support: Describe what is new or innovative about your work. Tell us more about the improvement work. What new initiatives have you taken or are currently doing? |
MAIN QUESTIONS |
1. WHAT MAKES THE CHANGE PROCESS TAKE PLACE? |
Purpose: Why is this happening right now? Why is the change needed? For what reason? Examples of follow-up questions for support: Open follow-up question about the guidelines if it is not addressed of its own accord. How come you are doing this? What is the purpose? What is the reason for the improvement work? Why is it needed? Have the operations been affected by the National Food Agency's new national guidelines for meals in hospitals? If so, how has it affected them? |
2. WHO CONTROLS THE WORK? |
Who has initiated the work, is responsible, decides, governance and management functions? Examples of follow-up questions for support: Who is the initiator of the improvement work? Who has been involved in designing the improvement work? Who decides on the improvement work? |
3. WHERE IS THE CHANGE IMPLEMENTED AND LIMITATIONS? |
Involved organisations/units/wards, partners, time frames and resources Examples of follow-up questions for support: Which units within the hospital are involved or affected by the improvement work? Are there any other organisations or partners? How long has the improvement work been going on, and what does the time perspective look like in the future? Are there any time frames? What has the improvement work looked like in terms of resources? Has it been necessary to request money for this, new services, or similar? Has the improvement work been done within existing resources? Have you defined any limitations? |
4. HOW DOES THE IMPLEMENTATION AND POSSIBLE IMPLEMENTATION STRATEGY TAKE PLACE? |
What approach, how, where, if a specific model or system was used Example of a follow-up question for support: Has any specific model or system been used in the implementation? |
5. ORGANISATIONAL CHALLENGES AND OPPURTUNITIES |
Lessons and experiences, what could have been done differently, what has worked well/less well? Example of a follow-up question for support: Now that you have come a long way in this work, what could you have done differently? |
6. MONITORING AND EVALUATION |
The work ahead, what to do next, division of responsibilities, will the work be followed up and/or evaluated, and if so, what and how, if outcome measures or similar have been used? Example of a follow-up question for support: Have outcome measures or similar been used to measure the results of your improvement work, and if so, which and how have these measures been followed and evaluated, and the results used? |
CLOSING QUESTION Is there anything in this work, in relation to what we have talked about, that you would like to add? |
SUMMARY |