| Outpatients | Inpatients | ||
---|---|---|---|---|
Coefficients | P value | Coefficients | P value | |
Moderation effect | ||||
 Doctor’s care quality * Trust in doctors | 0.02 | 0.26 | 0.27 | < 0.001*** |
Mediation effect | ||||
 Doctor’s care quality Involvement in decision-making (c path) | −0.10 | < 0.001*** | 0.25 | < 0.001*** |
 Doctor’s care quality Trust in doctors (a path) | 0.74 | < 0.001*** | 0.71 | < 0.001*** |
 Trust in doctors Involvement in decision-making (b path) | 0.15 | < 0.001*** | 0.002 | 0.97 |
 Doctor’s care quality + Trust in doctors Involvement in decision-making (c’ path) | −0.21 | < 0.001*** | 0.25 | < 0.001*** |