Table 1 Patient access definition scores
From: A framework for patient access management: consensus from a Delphi panel of US health system leaders
Definition | Mean | Median |
|---|---|---|
1. Patient access is the health system's ability to simplify the health system for patients, offer timely care, and connect patients to their care providers | 8.44 | 9.00 |
2. Patient access is the health system’s capacity to connect and communicate effectively with patients to best serve their unique needs | 7.20 | 8.00 |
3. Patient access is the health system’s ability to facilitate the healing process by ensuring the patient is offered the best possible opportunities for care | 6.86 | 7.00 |
4. Patient access is the health system’s capacity to serve its community by raising the standard of care for all community members | 6.16 | 6.00 |