Table 5 Post-intervention use data. User interactions with the intervention elements (see Fig. 1) are described through user journey (see Table 2)
From: User journey method: a case study for improving digital intervention use measurement
Intervention element | Concept | Definition | Result |
|---|---|---|---|
Intervention software | Reuptake | N people returning to use the intervention | N/A |
Questionnaires | Follow-up | N people reached with the follow-up questionnaire | N = 116 (77.3%) |