Table 2 Feedback obtained in working group session 3 and actions taken to address feedback

First Impressions

• AI voice was not pleasant sounding (using AI is okay, but it needs to sound more human); some words were not pronounced clearly

• Identified four new AI voices to present to the group in the next meeting

• The first slide disappeared too quickly and the words/voice over did not match (for the title)

• Extended the time on the title slide and ensured the words and voice over matched

• Visual representation of the information was helpful

• No action required

Message and Purpose

• The message was clear and straightforward, but the timing needs to be longer to better get the message across

• Extended the time on the title slide to ensure viewers had adequate time to read

• The AI voice was distracting from the video content being presented

• Identified four new AI voices to present to the group in the next meeting

Visual Elements (colours, typography, imagery)

• Colours were bland, contrast is important for readability of information on the slides (but avoid black on white), use solid colours rather than multiple shades

• Put together a colour scheme to present to the group for feedback, used solid colours and avoided shading, reviewed the colour contrast of the font on each background

• Use larger, bolder, and cleaner font

• Identified potential fonts to present to the group in the next meeting

• The logo in the bottom corner was distracting from the video content being presented

• Removed the logo by upgrading the software we used to create the video

• Remove the blue border around the video

• Removed the blue border around the video

• Remove the circle that encompasses the graphics to make icons bigger

• Removed the circle and enlarged the icons

• Pictures in the background (on the wall in the office) were distracting

• Removed the pictures hanging on the wall in the scene

Layout and Flow

• The flow was good, but it would be helpful to have additional details that supplement the video

• Added written content to supplement the video

Graphics

• The patient looked nervous, consider changing her facial expression to look more relaxed

• Changed the patient’s facial expression to look more relaxed

• The physician should be sitting (on rolling stool) at eye-level instead of standing over the patient

• Added a stool for the physician to be sitting at eye-level with the patient

• Add a desk to the setting to make it look like the physician has come around her desk to talk with the patient

• Added a desk to the scene