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Table 1 Basic information of the subjects

From: Impact of expected waiting time on pediatric outpatient satisfaction: a behavioral experiment study

 

Control group

Experimental group

Total

1,013

1,006

Gender

 Male

284(28.0%)

340(33.8%)

 Female

729(72.0%)

666(66.2%)

Age

 Below 18 years old

4(0.0%)

0(0.0%)

 Between 18–36 years old

677(66.8%)

637(63.3%)

 Above 36 years old

332(32.8%)

369(36.7%)

Education

 High school or below

191(18.9%)

178(17.7%)

 Diploma or undergraduate

708(69.9%)

773(76.8%)

 Postgraduate

114(11.3%)

55(5.5%)

Visit history

 Yes

891(88.0%)

769(76.4%)

 No

122(12.0%)

237(23.6%)