From: Impact of expected waiting time on pediatric outpatient satisfaction: a behavioral experiment study
Control group | Experimental group | |
---|---|---|
Total | 1,013 | 1,006 |
Gender | ||
Male | 284(28.0%) | 340(33.8%) |
Female | 729(72.0%) | 666(66.2%) |
Age | ||
Below 18 years old | 4(0.0%) | 0(0.0%) |
Between 18–36 years old | 677(66.8%) | 637(63.3%) |
Above 36 years old | 332(32.8%) | 369(36.7%) |
Education | ||
High school or below | 191(18.9%) | 178(17.7%) |
Diploma or undergraduate | 708(69.9%) | 773(76.8%) |
Postgraduate | 114(11.3%) | 55(5.5%) |
Visit history | ||
Yes | 891(88.0%) | 769(76.4%) |
No | 122(12.0%) | 237(23.6%) |