Table 2 Complaint distribution by type, n = 30
< 10%, n (%) | 10–< 25% | 25–< 50% | 50–< 75% | 75–< 90% | ≥ 90% | |
|---|---|---|---|---|---|---|
Billing issues | 13 (43.3%) | 8 (26.7%) | 3 (10.0%) | 3 (10.0%) | 2 (6.7%) | 1 (3.3%) |
Breach of Standards of practice | 2 (6.7%) | 6 (20.0%) | 8 (26.7%) | 6 (20.0%) | 6 (20.0%) | 2 (6.7%) |
Delegation or supervision concerns | 22 (73.3%) | 6 (20.0%) | 2 (6.7%) | 0 | 0 | 0 |
Incorrect or problematic service | 11 (36.7%) | 10 (33.3%) | 2 (6.7%) | 4 (13.3%) | 3 (10.0%) | 0 |
Sexual Assault | 24 (80.0%) | 4 (13.3%) | 1 (3.3%) | 1 (3.3%) | 0 | 0 |
Unprofessional conduct (excluding sexual assault) | 5 (16.7%) | 12 (40.0%) | 10 (33.3%) | 2 (6.7%) | 1 (3.3%) | 0 |