From: Users’ perspectives on a demonstration to increase shared access to older adults’ patient portals
Organization 1 | Organization 2 | Organization 3 | |
---|---|---|---|
Clinic A | Overall Clinics B-D | Clinic E | |
Participants messaged (n) | 498 | 8092 | 3060 |
Response rate (%) | 13.0% | 15.8% | 13.4% |
Survey respondents (n) | 75 | 1392 | 433 |
Patients (n) | 60 | 1222 | 344 |
Average age (years) | 77 | 73 | 75 |
Education: | |||
No college (n,%) | 9 (15%) | 102 (9%) | 25 (7%) |
Some college (n,%) | 18 (30%) | 404 (33%) | 66 (19%) |
College degree (n,%) | 30 (50%) | 700 (57%) | 248 (72%) |
No response (n,%) | 3 (5%) | 16 (1%) | 5 (2%) |
Primary language: | |||
English (n,%) | 56 (94%) | 1195 (97%) | 335 (97%) |
Spanish (n,%) | - | 3 (1%) | 1 (1%) |
Other (n,%) | 1 (1%) | 15 (1%) | 5 (1%) |
No response (n,%) | 3 (5%) | 9 (1%) | 3 (1%) |
Care partners (n) | 5 | 39 | 45 |
Spouse (n,%) | 1 (20%) | 11 (29%) | 20 (45%) |
Adult child (n,%) | 3 (60%) | 19 (49%) | 19 (44%) |
Other family (n,%) | 1 (20%) | 8 (21%) | 5 (10%) |
Other non-family (n,%) | - | 1 (1%) | 1 (1%) |
Average age (years) | 68 | 69 | 68 |
Primary language of care partner and patient: | |||
Both English (n,%) | 4 (80%) | 32 (86%) | 34 (77%) |
English for care partner only (n,%) | 1 (20%) | 7 (14%) | 10 (22%) |
No response (n,%) | - | - | 1 (1%) |
Unspecified survey respondent (n) | 10 | 131 | 44 |