From: Internet use for health information, health service utilization, and quality of care in the U.S.
Variable | Frequency of Provider Visit n = 9,570 (%) | Quality of Care n = 7,671 (%) | |||||||
---|---|---|---|---|---|---|---|---|---|
None | 1–3 | ≥ 4 | P value | Excellent | Very Good | Good | Fair/Poor | P value | |
Gender | |||||||||
 Female | 10.08 | 49.03 | 40.89 | < 0.001 | 34.78 | 41.17 | 19.06 | 5.00 | 0.586 |
 Male | 14.71 | 50.94 | 34.35 |  | 33.38 | 41.79 | 19.42 | 5.40 |  |
Race | |||||||||
 Non-Hispanic White | 9.88 | 49.84 | 40.28 | < 0.001 | 37.21 | 41.70 | 16.99 | 4.10 | < 0.001 |
 Non-Hispanic Black or African American | 11.38 | 49.05 | 39.57 |  | 29.47 | 44.75 | 19.83 | 5.96 |  |
 Hispanic | 19.58 | 50.54 | 29.88 |  | 30.25 | 37.41 | 24.58 | 7.76 |  |
 Non-Hispanic Asian | 18.89 | 52.00 | 29.11 |  | 20.82 | 44.16 | 27.13 | 7.89 |  |
 Non-Hispanic Others and Missing Data | 11.33 | 48.40 | 40.27 |  | 31.62 | 39.41 | 22.43 | 6.54 |  |
Age | |||||||||
 18–34 | 18.32 | 50.34 | 31.34 | < 0.001 | 29.39 | 37.22 | 24.49 | 8.90 | < 0.001 |
 35–49 | 16.71 | 52.45 | 30.84 |  | 31.30 | 41.00 | 21.72 | 5.98 |  |
 50–64 | 11.40 | 50.39 | 38.20 |  | 33.44 | 43.55 | 18.24 | 4.77 |  |
 65–74 | 6.72 | 48.98 | 44.30 |  | 39.52 | 41.76 | 15.64 | 3.09 |  |
 75+ | 3.61 | 42.00 | 54.39 |  | 39.20 | 40.49 | 16.74 | 3.58 |  |
Combined Household Income | |||||||||
 Less than $20,000 | 16.19 | 38.90 | 44.92 | < 0.001 | 30.75 | 34.12 | 23.57 | 11.56 | < 0.001 |
 $20,000 to < $35,000 | 14.43 | 48.81 | 36.76 |  | 33.33 | 37.68 | 22.48 | 6.51 |  |
 $35,000 to < $50,000 | 13.49 | 51.04 | 35.47 |  | 33.33 | 43.00 | 18.89 | 4.78 |  |
 $50,000 to < $75,000 | 12.56 | 47.70 | 39.74 |  | 33.68 | 40.46 | 20.34 | 5.53 |  |
 $75,000 or More | 9.68 | 53.64 | 36.68 |  | 35.99 | 44.08 | 16.84 | 3.08 |  |
 Missing Data | 10.43 | 51.86 | 37.70 |  | 33.52 | 42.80 | 18.94 | 4.73 |  |
Educational Level | |||||||||
 Less than High School | 21.16 | 42.56 | 36.28 | 0.046 | 31.23 | 33.55 | 24.92 | 10.30 | < 0.001 |
 High School Graduate | 16.20 | 48.83 | 34.97 |  | 32.72 | 41.38 | 20.74 | 6.16 |  |
 Some College | 12.67 | 48.01 | 39.33 |  | 34.21 | 39.30 | 20.83 | 39.30 |  |
 College Graduate or More | 9.60 | 51.82 | 38.58 |  | 35.10 | 43.21 | 17.45 | 4.24 |  |
Chronic health conditions | |||||||||
 None | 19.47 | 55.49 | 25.04 | < 0.001 | 33.88 | 42.28 | 18.89 | 4.95 | 0.695 |
 One or more | 7.41 | 46.34 | 46.25 |  | 34.40 | 40.96 | 19.37 | 5.28 |  |
In general, would you say your health is… | |||||||||
 Excellent/very good | 13.02 | 57.32 | 29.66 | < 0.001 | 42.06 | 42.57 | 12.87 | 2.50 | < 0.001 |
 Good | 11.26 | 45.67 | 43.08 |  | 26.42 | 41.86 | 26.57 | 5.16 |  |
 Fair/poor | 9.94 | 30.85 | 59.21 |  | 24.41 | 35.78 | 24.31 | 15.49 |  |
Regular Provider | |||||||||
 Yes | 4.04 | 49.57 | 46.39 | < 0.001 | 37.14 | 41.88 | 17.00 | 3.98 | < 0.001 |
 No | 30.97 | 50.42 | 18.61 |  | 24.28 | 39.84 | 26.69 | 9.18 |  |
Internet Use for Health Information for Themselves | |||||||||
 Yes | 9.93 | 49.46 | 40.61 | < 0.001 | 33.66 | 41.78 | 19.34 | 5.22 | 0.179 |
 No | 19.87 | 51.20 | 28.93 |  | 36.76 | 39.78 | 18.56 | 4.89 |  |
Internet Use for Healthcare Decisions | |||||||||
 Yes | 10.29 | 48.08 | 41.63 | < 0.001 | 33.29 | 40.95 | 20.03 | 5.73 | 0.064 |
 No | 13.20 | 51.04 | 35.77 |  | 34.91 | 41.76 | 18.59 | 4.74 |  |
Internet Use for Discussions with Healthcare Providers | |||||||||
 Yes | 6.82 | 47.61 | 45.57 | < 0.001 | 36.37 | 40.93 | 18.29 | 4.40 | < 0.001 |
 No | 15.37 | 51.26 | 33.37 |  | 32.64 | 41.77 | 19.87 | 5.72 |  |
Patient-Centered Communication | |||||||||
 Low (< 25 th percentile) | – | – | – |  | 7.62 | 37.65 | 40.56 | 14.16 | < 0.001 |
 Moderate (25 th −50 th percentile) | – | – | – |  | 23.38 | 56.40 | 17.33 | 2.88 |  |
 High (> = 50 th percentile) | – | – | – |  | 55.03 | 36.84 | 7.30 | 0.83 |  |