The association of appointment type in healthcare with patient reported experience measures: a population-based survey study

Table 1 Characteristics of the study sample

Variable	n	%
Sufficient time allocation
Absolutely yes	14,275	65.0
To some extent	5847	26.6
Not really	1067	4.9
Absolutely not	366	1.7
Cannot say	415	1.9
Opportunity to ask
Absolutely yes	16,416	74.9
To some extent	3931	17.9
Not really	830	3.8
Absolutely not	124	0.6
Cannot say	612	2.8
Active participation
Absolutely yes	13,859	63.4
To some extent	4886	22.3
Not really	1533	7.0
Absolutely not	338	1.5
Cannot say	1256	5.7
Responsiveness to needs
Absolutely yes	15,151	69.1
To some extent	5222	23.8
Not really	897	4.1
Absolutely not	338	1.5
Cannot say	305	1.4
Appointment type
In person	18,161	84.6
Remotely by phone	2154	10.0
Remotely digitally	1162	5.4
Service sector
Health centre	7514	35.7
Private medical clinic	3616	17.2
Occupational health	5824	27.7
Hospital outpatient clinic	3409	16.2
Other	663	3.2
Encountered health professional
Nurse	4748	22.6
Physician	15,245	72.5
Other	1033	4.9
Self-rated health
Good health	13,917	62.3
Average or poor health	8415	37.7
Sex
Male	10,455	46.5
Female	12,010	53.5
Urbanization status
Urban	16,413	73.1
Semi-urban	3386	15.1
Rural	2665	11.9
	Mean	SE
Age	52.3	0.16

ISSN: 1472-6963